Shipping and Returns - Roborock Australia

Buyer beware: When purchasing Roborock products from unauthorised retailer's your warranty will not be valid. Furthermore, the Roborock app may not work.

Deselect "Roborock Product and Service Updates" in app settings to stop receving these updates.

Shipping and Returns


For accessories Roborock Australia does not accept returns.


Shipping Policy:

For shipping we charge AUD10 flat rate standard shipping for orders under $100 national wide, we offer free standard shipping for order amount more than AUD100 For express post we charge AUD15 regardless of order amount.

All items are shipped through Australia Post.