Contact us – Roborock Australia

Buyer beware: When purchasing Roborock products from unauthorised retailer's your warranty will not be valid. Furthermore, the Roborock app may not work.

Deselect "Roborock Product and Service Updates" in app settings to stop receving these updates.

Contact us

Beijing Office

010-53241660
Room 6003, Building C, Baosheng Plaza,
NO. 8 Heiquan Road, Haidian District, Beijing

Shenzhen Office

0755-22674957
13F, Building C2, Nanshan iPark, Nanshan District,
Shenzhen

General Enquiry 
info@roborock-technology.com.au
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Technical Question, Warranty & Repair Services (09:30 - 17:30 AEST)
support-au@roborock.com
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Technical Question, Warranty & Repair Services (09:30 - 17:30  AEST)
+61 1800 413 621

Please note the phone number is for technical support ONLY. If you would like to enquire about your order or sales, please contact the reseller you purchased your Roborock from.