Roborock Support

Australian After Sales and Warranty Help

Register your Roborock

Click on the following link to register your Roborock with us.

Get Started

Service & Warranty

Your Roborock vacuum is built to last. However, we also offer a comprehensive warranty should anything go wrong. To request a warranty claim, please email service@roborock.com.au.

Learn More
Pre-orders and Sales Orders from our official website
info@roborock.com.au
Technical Question, Warranty & Repair Services (11:00 - 24:00 AEST)
service@roborock.com.au
Technical Question, Warranty & Repair Services (11:00 - 24:00 AEST)
+61 8 6244 0988
Please note the phone number is for technical support ONLY. If you would like to enquire about your order or sales, please email us at info@roborock.com.au as the technical support team does not handle these enquiries.
Replacements and Refunds - Please contact the reseller you purchased it from. If it is from our official website, please email info@roborock.com.au
x