Support – Roborock Australia

Buyer beware: When purchasing Roborock products from unauthorised retailer's your warranty will not be valid. Furthermore, the Roborock app may not work.

Deselect "Roborock Product and Service Updates" in app settings to stop receving these updates.

Roborock Support

Australian After Sales and Warranty Help

Service & Warranty

Your Roborock vacuum is built to last. However, we also offer a comprehensive warranty should anything go wrong. To request a warranty claim, please email service@roborock-technology.com.au.

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Support, Service & Warranty
For technical questions, warranty and repair services, please email us on service@roborock-technology.com.au or call us on 1800 400 123.

Enquiry
For general enquires, please email us on info@roborock-technology.com.au

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Office Location

Roborock Head Office (Australia)
Unit 2, 28 Martha Street, Clyde 2142.